Tagged: whatsapp
Notes on WhatsApp Business API, lead-qualification bots, B2B catalog flows, and CRM integration — what works for Indian businesses with high inbound volume, and the patterns that compound vs the ones that break.
2 notes below.
- 01 The 48-hour gap — why admission enquiries die before anyone calls Most admission leads are not lost to competitors. They are lost to silence. The follow-up ladder that closes the gap, and why the first message should not be a phone call.
- 02 WhatsApp chatbots for Indian SMBs — what they are actually worth When a WhatsApp bot pays itself back in two weeks, when it does not, and how to tell the difference before you spend money building one.